The carrier that seems to be charging for everything, US Airways, now has a new “cashless cabin” option available for travelers. Instead of bringing $50 for all the amenities that you may want to buy on the carrier, now you can simply have a credit card ready with US Airways’ flight attendant hand-held credit card machines. You simply swipe, and you get the amenity. Pretty cool, huh?
CrankyFlier’s Brett Snyder reports how US Airways is changing. One feature that he says US Airways has down, better than most carriers, is their mobile site. In a world of increasingly paperless travel, US Airways has adapted new technology standards to meet the needs of travelers everywhere and anywhere.
I’m glad to see US Airways expand and improve its services. Employees for the airline can sometime soon say that they are proud to work for US Airways in Philadelphia, since the airline has improved operations significantly in the past years; which should happen, considering they pumped millions of dollars of revenue into improving operations at the airport.
I’ve spoken with a few US Airways pilots about operations procedures. In an interview with a pilot 6 months ago, I was told that the airline is sampling which way of operations works best; East vs. West. From what I’ve seen, the west is the most efficient. It seems to me that Robert Isom (COO) and his crew have been converting the east coast hubs to the way of the desert. Travelers have finally got what they wanted; efficient service.
Image: flickr.com
I know AirTran has been doing this for awhile, not sure about the other airlines. WN will be moving to cashless soon too.
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Great post. The game of “does anyone have small bills?” will get very old on a long transatlantic flights, too, now that United is eliminating free meals on many of those (for coach class). I hope United will give hand-held, credit-card reading machines to them, like US Airways is giving some of its flight attendants on domestic flights. (Virgin Atlantic has credit-card swipe readers on each seatback.)