Monthly Archives: August 2008

BAA to Lose Airports.

The Competition Commission is expected to report that the BAA is not serving the interests of passengers and airlines. Rather the BAA, or British Airport Authority, has been setting high prices and taking advantage of airlines and travelers. It is expected that the organization will have to sell some of its London airports, such as Gatwick (LGW), as well as other airports in Scotland and throughout the United Kingdom. The BAA currently owns the following airports: Aberdeen, Edinburgh, Glasgow, Gatwick, Heathrow, Stansted and Southampton.

Rival airport authorities, such as Manchester Airport Group (who owns Manchester, East Midlands, Bourenmouth and Humberside), may be interested in acquiring another airport, specifically one of the big three London airports.

London Heathrow, one of the largest airports in the world, has faced struggles with its new terminal 5. British Airways, who uses the terminal as a “global hub,” has been attempting to reassure passengers that the new terminal is working. They have launched a massive ad campaign, even in the United States, and have launched a website.

I’ve had the chance to experience both London’s Gatwick and Heathrow airports. Both are very large, Heathrow larger than Gatwick, but still a pain to walk through. I can say that I’m happy to see competition at these airports, and it’s about time someone stepped in to disband the giant muscle that the BAA has on London. Competition drives innovation and change; I’m sure British Airways and their passengers will be pleased with this decision. 

Image: flickr.com

American Airlines: Safe? or Unsafe?

In the past six months, the FAA seems to be pouring fines on America’s largest carrier, American Airlines. The latest is a $7.1 million dollar fine for safety violations, such as deferring maintenance and violating employee drug-testing rules. In some cases, pilots flew aircraft while being fully aware that vital gauges (altimeters) were not functioning. The carrier has already announced widespread job cuts, affecting hundreds of pilots and mechanics throughout their system. By removing mechanics, do they think that their aircraft will be more safe? Did it really take 1,300 aircraft mechanics to support all of the aircraft that American plans on axing? I don’t think so. 

American, like most carriers, is struggling; perhaps more so then competitors. Why? American is the largest operator of MD-82 series aircraft (242 currently active) and has 58 MD-83s. The MD-8X series of aircraft took off in 1979, selling hundreds of aircraft to customers across the globe. Another notable user in trouble is Alitalia, who has 73 of the series. Delta Air Lines also operates 117 of the series. A similarity between Delta and American is MD-8X, but they both seem to be replacing the series with the 737 series, which is great. 

In April, this blog was not running. Many of you may remember when American had to cancel hundreds of flights, daily for a few days, to inspect the MD-80s (wiring for the wheel wells). The inspections apparently were called for back in 2006, but were mandated by 2008 when the FAA saw that the amendments to the aircraft were never completed correctly. 

Let’s go back to the FAA. American is based in Dallas / Fort Worth. Southwest Airlines is based in Dallas (love airport). There was a case where the FAA offices, in Dallas, were caught ignoring the $10.2 million dollars worth of fines for Southwest Airlines, following the events in April. Are the offices in Dallas that oversee the two separate? Were these rapid safety inspections / fines a result of someone LUVing Southwest too much? (not too hard to do these days). Maybe we need to see the two issues at hand separately. It’s quite possible that one had nothing to do with the other. However there are no answers to support either. 

I can’t say I’m impressed with American. I’ll be flying them soon and I’ll be writing a review of my trip on the airline. However, what’s up with the FAA Dallas offices? Are they still investigating the office? I’m not trying to bash American or anyone else. The 1,300 mechanics getting furloughed seems excessive, but so do gas prices. With the decline of oil, hopefully American will keep more mechanics; that will help ensure safety. There are many unanswered questions, perhaps too many. Unless the full story is out there, I don’t think it’s right to call American an unsafe airline. Yet pilots flying with broken altimeters is nonsense, and the FAA should fine the carrier for silly things,  especially those that a pilot know not to do.

Image: flickr.com

Airline Fees for Military Personnel.

American Airlines left soldiers from east Texas stranded, who were on their way to war, due to the third baggage policy. The carrier charges $100 for a third checked bag. American Airlines was ridiculed by veterans associations and finally decided to drop the fee for soldiers, saying that government reimbursement would be difficult for some soldiers to obtain. Fees for the first and second checked bag on American are already waived for military personnel.

Soldiers, especially those heading off to war, should not have to pay the fees for all of their luggage. However, all of that extra weight can add up for carriers, leaving their pockets empty. Although the reimbursement route is difficult for some soldiers, carriers should handle it separately with the Department of Defense and establish some sort of system. One way or another, I think airlines should be paid by the government, yet individual soldiers should not be involved. 

Image: flickr.com

US Airways: Cashless Cabin through Credit Cards.

The carrier that seems to be charging for everything, US Airways, now has a new “cashless cabin” option available for travelers. Instead of bringing $50 for all the amenities that you may want to buy on the carrier, now you can simply have a credit card ready with US Airways’ flight attendant hand-held credit card machines. You simply swipe, and you get the amenity. Pretty cool, huh?

CrankyFlier’s Brett Snyder reports how US Airways is changing. One feature that he says US Airways has down, better than most carriers, is their mobile site. In a world of increasingly paperless travel, US Airways has adapted new technology standards to meet the needs of travelers everywhere and anywhere. 

I’m glad to see US Airways expand and improve its services. Employees for the airline can sometime soon say that they are proud to work for US Airways in Philadelphia, since the airline has improved operations significantly in the past years; which should happen, considering they pumped millions of dollars of revenue into improving operations at the airport. 

I’ve spoken with a few US Airways pilots about operations procedures. In an interview with a pilot 6 months ago, I was told that the airline is sampling which way of operations works best; East vs. West. From what I’ve seen, the west is the most efficient. It seems to me that Robert Isom (COO) and his crew have been converting the east coast hubs to the way of the desert. Travelers have finally got what they wanted; efficient service. 

Image: flickr.com