AirCell, the company that produces GoGo, can now welcome Virgin America to its growing client list. AirCell provides wireless broadband, via technology similar to cell-towers (except pointed upward). The company already has Delta Air Lines and American Airlines. You might recall my two articles about it; with American and Delta. Virgin American will be testing GoGo through YouTube’s live November 22 event, using streaming media from a circling Virgin America aircraft flying at 35,000 feet above the event in San Francisco. Virgin America has said that they plan on offering GoGo for all of Virgin America’s fleet by second quarter 2009. Pretty cool, huh? I guess this means that travelers aren’t only limited to Red (Virgin America’s in-flight entertainment), but they are able to use their laptops. This, without a doubt, will help boost revenue and load factors.
Delta Air Lines has announced some great news for travelers. The airline said that they have made ticket purchases and check-in at kiosks much easier for passengers. Delta says that they also are improving curb-side check-in for customers traveling internationally. The carrier said that they have made check-in much simpler by lowering the number of screens a passenger must suffer through to retrieve their ticket. The new system also features enhanced destination information, like weather, and itinerary information. New online features include the ability to save their profile to reduce steps in the booking process, which may allow some passengers to book within 30 seconds. Amazing.
Out of all the big 6 airlines in the United States, I feel as though I can safely say that Delta has the best check-in / booking as well as entertainment. In my opinion, Virgin America leads all U.S. airlines in entertainment and in-flight travel experience – they just need to grow.
