Happy Independence Day!

I hope everyone has a safe and fun fourth of July.

This past friday I had the opportunity to take a day-trip with family to Chicago, IL. The whole day was an adventure, and I’ll post the itinerary below, but the ending was remarkable. On our American Eagle flight back to Philadelphia, the sky was lit up by fireworks. Nearly every part of the see-able land area below was sparkling, and it was the perfect ending to a terrific trip.

It made me think, today is not a good day for VFR (visual flight rules) flights in small airplanes. I know for a fact that part of the Orlando area airspace is off-limits to pilots around the Disney area for safety concerns, one of them being the danger of fireworks. For all you low-flying VFR pilots, be careful out there tonight, and have safe flights.

To all readers, have a great holiday!

Itinerary for Chicago:

9:20 AM: Arrive at Chicago O’Hare via American Airlines

9:40 AM – 10:30 AM: Chicago Transit Authority Blue Line from O’Hare to Monroe (Downtown)

10:40 AM – Noon: Willis Tower (Sears Tower) SkyDeck (Fast Pass)

Noon – 1:00 PM: Lunch at Hannah’s Bretzel (180 W. Washington St)

1:00 PM – 1:30 PM: Walk around the area (visited The Boeing Co. and a few other HQs)

1:31 PM – 1:48 PM: Chicago Transit Authority Bus #124 to Navy Pier (we walked instead, about a 40 min. walk)

2:30 PM – 3:45 PM: SeaDogs Architectural Speedboat tour of Chicago

3:45 PM – 4:15 PM: Hung out around Navy Pier

4:15 PM – 5:00 PM: Checking out The Magnificent Mile

5:00 PM – 6:30 PM: Dinner at Osteria Via Stato

7:00 PM – 7:45 PM: Chicago Transit Authority Blue Line at Clark / Lake to O’Hare

9:35 PM: American Eagle flight back to Philadelphia

American Airlines Boeing 737s Get Interior Upgrades

While comfort may be in short supply in the economy seats of the nation’s airline industry, some carriers, like American Airlines, are making great strides to improve customer experience, comfort, and efficiency. The airline, with help from The Boeing Company, is retrofitting 76 Next-Generation Boeing 737 jets with new seats, new ceiling panels, new carpets, new in-flight entertainment systems and new passenger power outlets. American says these airplanes will match the amenities offered in the newer Boeing 737 NGs.

“It’s safe to say passengers are going to get a new airplane — a new feel definitely. Everything the passenger is going to see is brand-new,” said Jim Griffin, a senior engineering manager for American Airlines (Boeing.com). The renovation project will keep American’s 737s consistent fleet-wide.  ”It’s a huge project,” said Sattar Hussein, the technical crew chief overseeing the retrofitting. “This is a major modification that has to deal with the [plane's] avionics and structures.”

American Airlines Boeing 737-800

American Airlines will upgrade interiors on older Boeing 737NGs

Boeing’s Commercial Aviation Services organization is providing the engineering support, which is responsible for providing the new interior parts for the 76 airplanes. The aftermarket parts, Boeing says, allows airlines to refresh their fleets without having to buy brand-new airplanes.

Even as American makes this renovation, passengers aren’t the only ones benefiting. The upgrade will remove some galleys on the 76 airplanes, allowing American to add 12 seats on the airplane, likely resulting in higher revenues per flight.

American plans to have all 76 jetliners refurbished next year.

Fleet-wide consistency, like having a single type of interior on an airplane model, is a smart move: it helps keep costs in check. In addition, the 8.1 percent gain in seats will allow American to benefit revenue wise. However the real gain is for travelers. The old CRT monitors will be replaced by new LCD monitors, improving the video quality (using a digital media file server) and traveler experience, and they’ll be mounted on both sides of the aircraft (rather than the center aisle). For tall people, the fold-up monitors on the each side is a big win, as they will not have to worry about hitting their head on the CRTs.

First class seats, designed for American by Weber Aircraft, feature a “slim-line” seatback design and a unique seat bottom that create enhanced space and increase customer comfort. American says economy seats will offer a higher recline pivot to provide increased knee room. 110 volt AC power ports will be located at every First Class seat, and two power ports will be located per every three economy seats.

Customers wishing to avoid American’s checked baggage fee should be happy. The overhead storage bins are bigger, allowing rolling bags to be loaded wheels first.

As you may know, American offers Wi-Fi connectivity using Aircell’s GoGo technology on some flights, and eventually all of American’s Boeing 737 fleet will be Wi-Fi equipped.

You can view a video of the upgrade on Boeing’s website.

Alaska Airlines Adding More Flights to Hawaii from SF Bay Area

Seattle, WA based Alaska Airlines announced plans to begin service between San Jose, CA and Lihue, HI on March 27, 2011, and between Oakland, CA, and Lihue beginning March 28, 2011. As an early bargain, fares start at $179 each way for tickets purchased by July 9, 2010, and travel through May 17, 2011.

Alaska Airlines already serves Hawaii’s Kahului, Maui, Kona, and Kahului  from various airports around the San Francisco Bay Area. “The Hawaiian Islands are among the most popular leisure destinations that Alaska Airlines serves,” said Joe Sprague, Alaska Airlines’s vice president of marketing in a press release. “This winter we will have more than 100 flights a week to the four major islands from the U.S. West Coast. These new flights to the beautiful ‘Garden Isle’ of Kauai will be a great addition to Alaska’s Hawaii service for our Bay Area customers.”

A Fare Sale That’ll Make You Want to Get Out of Town

Southwest Airlines is celebrating its 39th birthday by offering a fare sale worth checking out. Appropriately, fares start at $39 one-way for flights 0-450 miles, $79 for flights 451-1,000 miles, and $119 for flights greater than 1000 miles.

As long as you book before midnight PST tonight, you can still take advantage of these great fares. Note that sale fares are on valid September 8 through November 17, and is valid every day in that window except for Fridays and Sundays. Fares do not include taxes and fees. You can book directly on Southwest.com

Editorial: Re-Regulation of the U.S. Airline Industry

If the U.S. Justice Department approves the proposed merger of United Airlines and Continental Airlines, two U.S. House members said they plan to re-regulate it.

According to The Associated Press, Representatives James Oberstar (D-Minn.), chairman of the House Transportation and Infrastructure Committee, and Jerry Costello (D-Ill.), chairman of the panel’s aviation subcommittee, said they will attempt to re-establish a government agency responsible for overseeing the airline industry if the merger goes through.

“I do think it’s going to pass regulatory muster, but I do think it’s going to be tough,” said Sen. Kay Bailey Hutchison (R-TX.) on the Continental-United merger during a Senate Commerce Committee (Wall Street Journal). The merged airline’s headquarters is planned for Chicago, which would relocate Continental’s headquarters out of her home-state of Texas. Some politicians, like Sen. Hutchinson, believe that the merger will hurt consumers.

Senate Commerce Committee Chairman John D. Rockefeller (D-W.Va.) reportedly said it is “increasingly clear” that the current structure of the U.S. airline industry is not financially sustainable (Wall Street Journal). Rockefeller said that he supports airline consolidation as long as it “creates the conditions not only to survive, but also to thrive in a competitive global industry.” However, Sen. Rockefeller did not say whether or not he supports re-regulation.

Allow me to address a few of the key points politicians, like Rep. Oberstar, are using to attempt to persuade congress.

Airline Deregulation

The Airline Deregulation Act of 1978 removed governmental control over fares, routes, and market entry from commercial aviation. This dissolved the Civil Aeronautics Board, commonly known as CAB, which piloted the entire U.S. airline industry. Airlines were operated as a public utility and competition on routes was limited.

Following 1978, airlines became a market-force driven industry. Rates of return were no longer overseen by the government, and price became the name of the game. Fare wars and “peanut fares” drove down the cost of flight for consumers, making it affordable for almost everyone to fly.

How cheap is cheap?

The earlier article quotes Susan Kurland, the U.S. Transportation Department’s assistant secretary for aviation and international affairs, saying that consumers have “reaped enormous benefits” due to the steps taken in the 1970s to deregulate the industry (Wall Street Journal).

Adjusted for inflation, air fares have fallen 25 percent since 1991, and are 22 percent lower than they would have been had regulation continued (Morrison and Winston 2000). According to the Air Transport Association, airline prices have fallen 44.9 percent in real terms since airline deregulation. Robert Crandall and Jerry Ellig (1997) estimated that when figures are adjusted for changes in quality and amenities, passengers save $19.4 billion dollars per year from airline deregulation. These savings have been passed on to 80 percent of passengers accounting for 85 percent of passenger miles (Competitive Enterprise Institute, George Mason University’s Jerry Ellig / Robert Crandall, and Library of Economics and Liberty).

Loss in quality

An argument for re-regulation, or restoring the U.S. airline industry to pre-1978, is a loss in quality. According to studies by TripAdvisor, travelers have voiced their concerns with airline fees (also known as ancillary revenue), specifically checked baggage fees, and expect airlines to add additional fees.

Rep. Oberstar said the $2.7 billion earned by U.S. airlines in ancillary revenue is evidence that consumers are no longer benefiting from deregulation (Star-Telegram). Yet, as Boarding Area’s Dan Webb points out, Rep. Oberstar’s arguments “don’t seem to make a lot of sense” since carriers only averaged $3.84 per passenger in ancillary revenue for 2009. Additionally, Webb noted the Department of Transportation’s report of a $7.40 drop in average airfares for 2009.

Service and quality wise, some believe they should get more. On nearly all domestic flights, meals are only served to first class passengers. Passengers seeking those precious inches of extra legroom, in coach, book exit-row seats. Some airlines charge premiums for the special seats in coach. For those looking for a pillow and blanket, that too has its own fee. Yet these drops in quality tend to be appropriate, considering the prices of airfare.

Passengers have options and can easily vote with their wallet. Although airline food may not be as good as it used to be, booking a first class ticket could land you a meal (depending on the duration of the flight) and extra comfort. On long-haul flights, most airlines fly a nice variety of seat types, ranging from coach to premium coach to business class to first class and so forth (maybe even more options).

Some airlines, like American Airlines, added “more room in coach” to “ease the crowded conditions faced by most passengers,” (The New York Times). American took out two rows of seats to add extra legroom for passengers. To make up for the lost seats, ticket prices on American increased, but consumers were not willing to pay the extra dollars and the campaign was scraped.

It is fairly clear that price is important to consumers, but have airlines done the best job at marketing a flight as more than a flight? What about telling customers exactly what they’re getting — like satellite television — when they book? The Cranky Flier’s Brett Snyder seems to think airlines need to give travelers a better sense of what they’re booking.

Southwest Airlines is a clear example. When customers book with Southwest, they know exactly what they’re getting – two free bags, the rapid rewards credits, etc – because Southwest clearly states it when you select the fare.

Conclusion

Airline deregulation has significantly helped consumers. Air travel was once exclusive to the wealthy, but has slowly transformed into a service all can enjoy. Competition was fairly limited during the days of pre-deregulation, but now consumers have a vast variety of options to get from Point A to Point B, and they can get there affordably. Sure, the industry could use a few minor changes, but nothing else has been more beneficial to consumers than deregulation.

Latest Buzz Around the Industry

I’ll be writing a longer post for tomorrow, but for now, here is a bit of past few day’s latest news:

Spirit Airlines Flight Cancellations Continue

Spirit Airlines, based in Miramar, Fla., said flight cancellations will continue as the pilot strike continues. Thousands of travelers have found themselves stranded at airports around the U.S., Carribbean and Latin America. Although the airline is crediting passengers with flights and offering a $100 credit towards future travel on Spirit Airlines, customers have been forced to rebook on other carriers to get to their final destinations.

The strike has caught the attention of the nation and other pilot unions. The US Airline Pilots Association (USAPA), the representing group for pilots of US Airways, announced support for Spirit.

“US Airways pilots could not sympathize more with the Spirit pilots, since the similarities in our conditions are striking,” said USAPA President Mike Cleary. “Like us, the Spirit pilots gave up pay, working conditions and benefits when our managements needed to save our airlines. Like us, the Spirit pilots have been working at the bottom of the industry pay scale and without a pay raise for years. Like us, their management team has dragged out contract talks for nearly four years. Like us, their management is attempting to impose below-standard pay and working conditions in the face of an improving economy.” (source: MarketWatch)

Will other airline pilot unions do the same?

As airlines show signs of improvement – like the growth of business travel and word that travelers are happier with carriers – we can expected to see airlines slowly nudge back into the green. If airlines stay profitable for a considerable amount of time, you can bet that pilot unions will look for gains in wages and benefits. Yet, like Spirit, carriers hope to keep costs down. It’ll be interesting to watch and see if this strike spurs any other activity within unions around the industry.